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Help Center
Welcome to our knowledge base, we are here to help.
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Contact Support

How Can We Help?

Need help with ByTheWeb AI, ByTheWeb GEO, your API connection, credits, account, or subscription?

You can contact ByTheWeb Support using the options below.

Plugin Support for ByTheWeb Users

The recommended way to send a technical support request is through your ByTheWeb Personal Dashboard.

Log in to your ByTheWeb Account

After logging in:

  1. Open the Support tab.
  2. Enter a Subject.
  3. Select the relevant website under Related Domain, or choose General Inquiry.
  4. Enter your message.
  5. Submit your support request.

Using the Related Domain field helps identify which registered website your request concerns.

WhatsApp Chat

You can contact ByTheWeb through WhatsApp:

Chat with ByTheWeb on WhatsApp

Facebook Messenger

You can also send us a message through Facebook Messenger:

Send us a message on Facebook

Before Contacting Support

For common questions and known issues, you may find the answer in:

Frequently Asked Questions

or:

Troubleshooting

For account and billing information, see:

Managing Your ByTheWeb Account

Plans, Billing & Credit Resets